The video, found here, was posted to TikTok on December 11 by Kay (@hi.im.kay). So far, the post has racked up more than 2.5 million views and over 460,000 likes.

“Lesson learned…don’t talk back to the Grinch,” read the video’s text overlay.

In the clip, Kay is standing in line with her family, waiting to meet the Grinch, when they hear him tell a guest to “get out of here.” At this, Kay laughs and decides to join in on the fun.

“But you’re late,” Kay said to the Grinch.

Immediately, the Grinch turns his head to face Kay, and replies: “Who asked you?”

Kay’s children begin to laugh, so she keeps the conversation going.

“I’m telling you that you’re laying down and you’re late,” she said.

The Grinch makes a few remarks before saying: “Stop talking, it’s not even your turn. Do you want to go to the back of the line? I can make that happen. How does another two hours sound?”

Maintaining her composure, Kay says “no, thanks.” The actor then tells Kay to thank him, and so she does. Finally, the conversation ends with the Grinch saying “you’re welcome.”

Many viral videos filmed at Universal Orlando Resort this holiday season have featured the Grinch. Users have posted their interactions with the character under the hashtags GrinchTok, Grinchmas, and of course, UniversalStudios.

In one video with more than 23 million views, the Grinch can be seen writing “Grinch” on a guest’s arm, at the guest’s request. When the guest says that the signature is “perfect,” the actor delightedly throws his marker and says, “I love it!”

One of the video’s top commenters said: “Idk what he’s getting paid but it’s not enough.”

Another viral video showed the Grinch complimenting a woman’s contour. Many commenters of that video shared that they found the actor—who was in a full Grinch costume—“attractive.”

“I’m glad I opened the comments and [found] that I’m not the only one who found this weirdly attractive,” said Monica Kim of the interaction.

But viewers weren’t delighted by the actor featured in Kay’s video. In fact, many were shocked by his performance, arguing that he “broke character.”

“He sounded serious,” wrote one TikToker. “My heart sank [because] I was nervous for [you] AND I’M NOT EVEN THERE.”

“Oof he was serious lol it almost felt like he wasn’t kidding haha,” commented Morgan.

Asjah E said: “Def not the same guy…this one broke character being in his feelings.”

“No the other one is less intense,” replied rutii_fruitt. “I would [have] started fighting with this one.”

“Well…that was awkward,” added _perc30.

Despite viewers’ strong feelings about the actor, Kay said in a follow-up video that she had a “great time.”

“Clearly there are different actors and I got the one that isn’t the same [as the ones] that have been trending,” she said.

“The Grinch had a bad day, he wasn’t the same actor as everyone else…it is okay, y’all,” she continued. “It was just a fun experience. We had a great time.”